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	Fastlane FAQs HOW DO I OBTAIN A TRACKING NUMBER FOR MY ORDER? WHY WASN'T MY CREDIT CARD BILLED WHEN I PLACED MY ORDER? WHY ARE YOUR PARTS SOMETIMES ON BACK ORDER? HOW DO I KNOW IF A PART IS ON BACK ORDER? HOW DO YOU DETERMINE SHIPPING CHARGES? WILL I GET MY PARTS MORE QUICKLY IF I ORDER VIA THE INTERNET? HOW DO I OBTAIN A TRACKING NUMBER FOR MY ORDER? You can login to Fastlane's Secure Website and check on your order status or feel free in contacting us direct via email - orders@fastlaneturbo.com or contact us at 1-855-426-7746 Back to Top WHY WASN'T MY CREDIT CARD BILLED WHEN I PLACED MY ORDER? We may not have received your correct credit card information. Please contact us via email at orders@fastlaneturbo.com or phone at 1-855-426-7746 Back to Top WHY ARE YOUR PARTS SOMETIMES ON BACK ORDER? Sometimes multiple orders are submitted the same day and affects the inventory. Back to Top HOW DO I KNOW IF A PART IS ON BACK ORDER? IF YOU ORDER VIA TELEPHONE, YOUR SALESPERSON WILL INFORM YOU IF ANY OF THE PARTS IN YOUR ORDER ARE OUT OF STOCK. WE DO NOT, HOWEVER, HAVE ANY WAY TO IMMEDIATELY INFORM YOU IF PARTS ORDERED ON LINE ARE ON BACK ORDER. THEREFORE, WE RECOMMEND THAT YOU CALL US DURING BUSINESS HOURS TO CONFIRM AVAILABILITY BEFORE PLACING AN ON-LINE ORDER. Back to Top HOW DO YOU DETERMINE SHIPPING CHARGES? WE FOLLOW A STANDARDIZED SHIPPING SCHEDULE EMPLOYED BY MANY MAIL-ORDER COMPANIES. CHARGES ARE BASED ON BOTH THE LOCATION OF THE SHIPPING ADDRESS AND THE WEIGHT OF THE SHIPMENT. Back to Top WILL I GET MY PARTS MORE QUICKLY IF I ORDER VIA THE INTERNET? WE PROCESS ALL ORDERS IN THE ORDER IN WHICH WE RECEIVE THEM, WHETHER BY PHONE, WALK-IN, or INTERNET Back to Top

Fastlane FAQs